Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-la-feria-texas.primarycareaid.com (hereafter referred to as “Home Care La Feria Texas,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, apps, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy describes the ways in which we process your personal data when:

  1. You use our applications, services, or become an authorized user on our platform.
  2. You visit our websites linked to this Privacy Policy.
  3. You engage with us through communications like newsletters, emails, calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your account creation and management, such as user names, email addresses, and passwords.
  • Payment Information: Transaction details, payment method information, and billing addresses for processing payments.
  • Financial Information: Data related to your financial status or transactions, which may include bank account numbers (partially masked) or transaction history.
  • Purchase Information: Records of products or services you’ve purchased from us, including quantities, prices, and delivery details.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, or mobile network information to recognize your device.
  • Location Data: Information about your geographical location when using our location-based services or providing consent for location sharing.
  • Feedback: Your comments, reviews, and responses to surveys or feedback forms.
  • Social Media Information: Data from social media platforms when you interact with us through these channels, including public posts and comments.
  • Product Information: Details about products you have shown interest in, viewed, or purchased on our site.

We collect this data through various methods: user input forms, account settings, browsing interactions, automated technologies (like cookies), and third-party services that provide us with aggregated or de-identified data.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and security.
  • Preference Cookies: Remembering user preferences, language settings, and ad choices.
  • Analytics Cookies: Tracking site usage and performance, enabling us to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once this period expires, or when you request deletion, we securely delete or anonymize your data. The retention periods vary based on the type of data and its purpose.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  • Access to your data and its processing details.
  • Request rectification if your data is inaccurate or incomplete.
  • Erase (right to be forgotten) or restrict the processing of your data under certain circumstances.
  • Data portability, allowing you to move or receive a copy of your data in a structured format.
  • Object to or oppose the processing of your data for specific purposes.
  • Receive non-discriminatory treatment when exercising your rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request as soon as possible and within applicable timeframes.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices:

We value your trust in providing us with your personal information, and we are committed to protecting it.